About Me

Passionate Professional Dedicated to Excellence
With an unwavering passion for my work, I approach every task, challenge, and project with enthusiasm and dedication. From leading teams to implementing cutting-edge technologies, my commitment to excellence is evident in every facet of my professional journey. This passion is not just a driving force but a cornerstone in my pursuit of delivering impactful and innovative solutions. It fuels my continuous learning, fosters a positive and collaborative work environment, and ensures that every endeavor is not merely a task but a heartfelt contribution to the success and growth of the organization
Let's talk with me.
I Create Business Value Not Just Solutions
I go beyond merely solving problems; I create tangible business value. My approach involves not only addressing challenges but strategically implementing solutions that directly contribute to organizational growth, operational efficiency, and a measurable impact on the bottom line. Through innovative thinking and a results-oriented mindset, I consistently deliver solutions that align with broader business objectives and elevate overall performance
IT Leader and Innovator

I bring a dynamic and forward-thinking approach to the ever-evolving landscape of technology. With a proven track record in leadership roles, I have successfully navigated complex IT environments, driving innovation and fostering a culture of continuous improvement. My expertise extends across the spectrum of IT operations, from strategic planning and project management to team leadership and cutting-edge technology integration. I am passionate about not just solving problems but envisioning and implementing transformative solutions that not only meet current needs but also position the organization for future success. My commitment to staying ahead of technological trends and my ability to inspire teams make me a valuable asset in steering organizations toward digital excellence.

People Leadership
Project Management
Operating Systems
Automation
Systems Security

Work Experience

Seasoned IT professional with a decade-plus expertise, seamlessly blending technical acumen, leadership finesse, and strategic vision for transformative solutions.
Manager, IT Operations
Oct, 2022-Present
  • Led and managed a team of professionals in delivering high-quality IT services.
  • Developed and implemented strategic plans to optimize IT infrastructure and support services.
  • Collaborated with cross-functional teams to ensure seamless integration of new technologies.
People Leadership, Strategic Planning, Financial Planning
Associate Manager, IT Operations
Nov 2021 - Oct 2022
  • Assisted in overseeing daily operations of the computer services department.
  • Contributed to the development of standard operating procedures for efficient service delivery.
  • Provided leadership support to team members and facilitated training programs.
People Leadership
Sr. Technical Support Specialist
- Nov 2021
  • Provided advanced technical support.
  • Mentored junior team members and managed trainings.
  • Improve support processes.
Technology Leadership, Automation
Technical Support Specialist
May 2012 -
  • Troubleshooting and resolving hardware and software issues.
  • Providing advanced technical support to clients.
  • Developed documentation.
Unix, AIX, Linux, Automation
Manager-IT
July 2010 - July 2011
  • Managing IT projects from inception to completion.
  • Developing and implementing strategic plans for project success.
Project Management
System Engineer
May 2007 - July 2011
  • Troubleshooting and resolving hardware and software issues.
  • Providing advanced technical support to clients.
  • Developed documentation.
Unix, Linux, HP-UX, Automation
Professional Services Engineer
Sept 2006 - May 2007
  • Troubleshooting and resolving application software issues.
  • Providing advanced technical support to clients.
  • Developed documentation.
Application Support
IT Consultant
Mar 2006 - Sept 2006
  • Deploy Computer systems to improve service delivery. 
  • Provide training on new systems and processes to clients.
  • Developed documentation.
Linux, Automation

What My Teammates Says

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John Doe

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Jenna Smith

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Samuel Stevens
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Jessica Loren
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Mykel Johnson

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